Privacy Policy
Last Updated: August 12, 2026
At Tiara Cash For Gold, we respect your privacy and are committed to protecting the personal information you provide when using our website, contacting us, or submitting an enquiry through our online forms and advertising platforms.
This Privacy Policy explains how we collect, use, store, and protect your information.
- About Tiara Cash For Gold
Business Name: Tiara Cash For Gold
Location: Chennai, Tamil Nadu, India
Phone: 95000 93944
Website: tiaracashforgold.com
Email: sell@tiaracashforgold.com
Tiara Cash For Gold provides services relating to the purchase of old/used gold jewellery, silver, diamonds and pledged gold, subject to applicable terms and verification.
- Information We Collect
When you contact us, submit an enquiry, or use our services, we may collect information such as:
- Full name
- Mobile/phone number
- WhatsApp number, where provided
- Email address, where provided
- Information about the gold, silver or diamond items you wish to sell
- Enquiry details and messages
- Preferred contact method
- Information you voluntarily provide when communicating with us
We may also receive information through lead forms and advertising platforms such as Facebook and Instagram (Meta) when you submit an enquiry through our advertisements.
- How We Use Your Information
We may use the information you provide to:
- Respond to your enquiry
- Contact you regarding your gold, silver or diamond selling enquiry
- Provide information about our services
- Arrange or discuss valuation and appointments
- Provide customer support
- Respond to requests submitted through our website, Facebook, Instagram, WhatsApp or other communication channels
- Improve our services and customer experience
- Maintain business and enquiry records
- Prevent fraudulent, abusive or unauthorized activity
- Comply with applicable legal and regulatory requirements
- Information Submitted Through Meta Lead Ads
If you submit your information through a Facebook or Instagram Lead Form, the information you provide may be shared with Tiara Cash For Gold so that we can respond to your enquiry.
We may use your submitted information to contact you by phone, WhatsApp, SMS, email, or other communication methods you have provided or authorized.
Submitting a lead form does not automatically guarantee a purchase, valuation, price, or transaction. Any valuation or purchase is subject to verification and applicable terms.
- Phone Number Verification
Where applicable, Meta may require you to verify your phone number using a one-time passcode (OTP) before submitting a lead form.
This verification is intended to help confirm that the phone number provided is valid.
Tiara Cash For Gold does not control Meta’s OTP verification process or how Meta processes information as part of its own services. Please refer to Meta’s privacy policies for information about Meta’s processing of your information.
- How We Share Your Information
We may share your information only where reasonably necessary to operate our business, respond to your enquiry, provide requested services, or comply with legal obligations.
This may include sharing information with:
- Authorized Tiara Cash For Gold employees or representatives
- Service providers who help us operate our website or communication systems
- Technology, hosting, CRM, advertising or communication service providers
- Meta/Facebook/Instagram where information is submitted through their platforms
- Government, regulatory or law-enforcement authorities where legally required
We do not sell your personal information to third parties.
- Advertising and Third-Party Platforms
We may use advertising and digital marketing platforms, including Meta (Facebook and Instagram), to promote our services and receive customer enquiries.
When you interact with advertisements or lead forms on third-party platforms, those platforms may collect and process information according to their own privacy policies and terms.
For more information, please review Meta’s privacy policy:
https://www.facebook.com/privacy/policy/
- Cookies and Website Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Understand website usage
- Remember preferences
- Measure advertising and marketing performance
- Improve user experience
You can control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
- Data Security
We take reasonable steps to protect the personal information we receive against unauthorized access, misuse, alteration, disclosure, or loss.
However, no website, online service, or electronic transmission can be guaranteed to be completely secure.
- How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, maintaining business records, complying with legal requirements, resolving disputes, and protecting our legitimate business interests.
When information is no longer required, we may delete or securely dispose of it, subject to applicable legal requirements.
- Your Choices
You may contact us if you wish to:
- Ask what personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information where applicable
- Withdraw a previous enquiry or request
- Ask us to stop contacting you for marketing purposes
Some information may need to be retained where required by law or for legitimate business purposes.
- Marketing Communications
If you provide your contact details to Tiara Cash For Gold, we may contact you regarding your enquiry or requested services.
Where applicable, you may request that we stop sending promotional communications.
You can contact us at any time using the details below.
- Children’s Privacy
Our services are intended for adults and are not directed toward children.
We do not knowingly request or collect personal information from children for the purpose of providing our gold, silver or diamond buying services.
- Third-Party Links
Our website or advertisements may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.
The updated version will be published on this page with a revised “Last Updated” date.
- Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact:
Tiara Cash For Gold
Chennai, Tamil Nadu, India
📞 Phone: 95000 93944
📧 Email: sell@tiaracashforgold.com
🌐 Website: tiaracashforgold.com